Case Study:

Customs clearance automation through MoveSist™

Providing intelligent customs clearance automation through MoveSist™

Client: Trans World Shipping (T.W.S) Ltd
Industry: Freight Forwarding & Customs Clearance
Location: Basildon, Essex
Solution: RentUrApp™ MoveSist™ App

Results:

  • Automated customs data processing and documentation
  • Significant reduction in manual data entry and human error
  • Faster customs clearance and improved client communication
  • Streamlined invoicing and billing workflows
  • Scalable solution to support business growth

About Trans World Shipping (T.W.S) Ltd

Trans World Shipping (T.W.S) Ltd is an established freight forwarding and customs clearance specialist based in Basildon, Essex. The business manages complex import and export processes for goods entering and leaving the UK, working closely with customs agents and clients to ensure compliance, accuracy, and efficiency across international movements.

The Challenge

Prior to December 2021, T.W.S relied heavily on manual processes to manage customs clearance data. This presented several operational challenges:

  • Time-consuming manual entry of detailed customs data
  • Increased risk of human error across declarations and documentation
  • Disjointed workflows between T.W.S, customs agents, and clients
  • Manual invoice generation for customs clearance costs
  • Growing customer volumes placing additional strain on existing systems

These challenges were impacting efficiency, accuracy, and scalability at a time when speed and compliance were becoming increasingly critical.

The Solution

In December 2021, Trans World Shipping partnered with RentUrApp™ to implement the MoveSist™ App, transforming the way customs clearance operations were managed.

MoveSist™ – Customs Clearance Automation Platform

The MoveSist™ app was deployed to digitise and automate core customs workflows:

  • Direct Data Import: Customer data files are imported directly into MoveSist™, removing the need for manual data entry and significantly reducing processing time and errors.
  • Customs Pro API Integration: Seamless integration with Customs Pro ensures fast, accurate transmission of information to customs agents at Channel Ports Ltd.
  • Automated Invoicing: The app automatically generates and sends invoices for customs clearance costs to clients, streamlining billing and improving cash flow.
  • Document Processing & Distribution: Import and export declarations and related documents are automatically processed and emailed directly to consignees.
  • Intelligent Email Processing: RentUrApp™’s advanced system identifies and processes incoming documents based on textual content, ensuring accurate handling with minimal manual intervention.
  • Scalable File Management: MoveSist™ flexes to support an expanding range of customer file formats, accommodating T.W.S’s growing and diverse client base.

MoveSist™ – Cloud‑based TMS

  • Central platform to manage deliveries and operations in real time
  • Automated tracking, reporting, and workflow management

The Results

The implementation of MoveSist™ has delivered measurable and ongoing benefits for Trans World Shipping:

Operational Efficiency
Manual data entry has been virtually eliminated, freeing staff time and reducing costly errors.

Faster Customs Clearance
Automated data flows and API integrations have accelerated processing times and improved reliability.

Improved Client Experience
Clients receive invoices and essential documentation promptly and consistently, enhancing transparency and satisfaction.

Scalable Growth
The flexibility of MoveSist™ ensures the system evolves alongside the business, supporting new customers and file requirements with ease.

Trusted Support Partnership
RentUrApp™’s responsive customer support has ensured smooth implementation, rapid issue resolution, and ongoing optimisation.

“MoveSist™ has been a transformative tool in our customs clearance operations. It has automated data entry, streamlined invoicing, and improved communication with both customs agents and clients. RentUrApp™’s customer support has been exceptional, and the system’s flexibility has been invaluable as our business continues to grow. We highly recommend RentUrApp™ and the MoveSist™ app to any business seeking an efficient and innovative customs processing solution.”

Giorgio Vesprini, UK Branch Manager,
Trans World Shipping (T.W.S) Ltd

Why It Matters

This case study highlights how freight forwarding and customs clearance businesses can modernise complex, compliance-driven workflows through intelligent automation. By adopting RentUrApp™’s MoveSist™ app, Trans World Shipping has improved accuracy, efficiency, and client service — positioning the business for sustainable growth in an increasingly demanding customs environment.

Get in touch to see how RentUrApp can transform your business.

Apps used in solution

MoveSist

MoveSist™

A cloud based application allowing administration of all the apps.

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